Windows can t update important files and services loop

I"ve shifted back to Windows 7 Home Basic 64 little after obtaining frustrated with Windows 10 performance concern. Due to the fact that then I"m getting this error: Windows can not update vital files and also services while the system is making use of them. Save any type of open up records and rebegin the computer system, and also then attempt to inspect for new updates. I"ve began my lappeak numerous times but same message is coming-up & thus windows update pop-up comes consistently. My lapheight performance additionally went dvery own.

You watching: Windows can t update important files and services loop

 

Here"s what I tried till now:

Downloaded WindowsUpdateDiagnostic.diagcab & run to correct the concern but nopoint taken place.Applied this method as-well:
a. Open an governmental Command Prompt window.
b. Run the complying with commands and press Enter after each command:
Net stop wuauserv
cd %systemroot%
Ren SoftwareDistribution SoftwareDistribution.old

Net begin wuauserv

 

Please aid me to solve this concern as I"m exhausted of this.


 


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#2webkohli


webkohliTopic StarterMembers11 postsOFFLINELocal time:05:58 PM

Posted 12 February 2016 - 02:26 AM


Moderator, People - please assist me to resolve this concern. 


#3hamluis


hamluis

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Moderator61,291 postsOFFLINEGender:MaleLocation:Killeen, TXLocal time:07:28 AM

Posted 12 February 2016 - 06:27 PM


1.  Please download MiniToolBox  , save it to your desktop computer and also run it. Checknote the complying with checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and also Memory size. Click Go and paste the content right into your following write-up. 
2.  Please download and also install Speccy to administer us via information about your computer system.  Clicking on this attach will certainly instantly initiate the downpack.  
 
When Speccy opens up you will view a screen comparable to the one listed below.
 
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Click on Data which is outlined in red in the display above, and then click on Publish Snapshot.
 
The complying with screen will certainly show up, click Yes.
 
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The adhering to display will show up, click Copy to Clipboard.
 
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In your following post right click inside the Reply to Topic box, then click on Paste.  This will certainly pack a connect to the Speccy log.
 
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#4webkohli


webkohliTopic StarterMembers11 postsOFFLINELocal time:05:58 PM
Posted 13 February 2016 - 12:39 AM


Hello hamluis,

 

Thanks for reply. I run MiniToolBox and here are content:

 

 


Running from "C:UsersSujataDesktop"
Microsoft Windows 7 Home Basic  Service Pack 1 (X64)
Model: HP Pavilion g4 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Description: DllHost (3700) WebCacheLocal: Error -1811 occurred while opening logfile C:UsersSujataAppDataLocalMicrosoftWindowsWebCacheV010005D.log.
 
Description: Faulting application name: CCleaner64.exe, version: 5.10.0.5373, time stamp: 0x55f9cece
Faulting module name: CCleaner64.exe, version: 5.10.0.5373, time stamp: 0x55f9cece
Exception code: 0xc0000005
Fault offset: 0x0000000000011d9d
Faulting process id: 0x1814
Faulting application start time: 0xCCleaner64.exe0
Faulting application path: CCleaner64.exe1
Faulting module path: CCleaner64.exe2
Report Id: CCleaner64.exe3
 
Description: Faulting application name: CCleaner64.exe, version: 5.10.0.5373, time stamp: 0x55f9cece
Faulting module name: ntdll.dll, version: 6.1.7601.19045, time stamp: 0x56259295
Exception code: 0xc0000374
Fault offset: 0x00000000000bffc2
Faulting procedure id: 0x1814
Faulting application begin time: 0xCCleaner64.exe0
Faulting application path: CCleaner64.exe1
Faulting module path: CCleaner64.exe2
Report Id: CCleaner64.exe3
 
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
System errors:
=============
Description: The following fatal alert was generated: 10. The inner error state is 10.
 
Description: The Bluetooth driver meant an HCI occasion through a particular size but did not receive it.
 
Description: A timeout (30000 milliseconds) was reached while waiting for a transactivity response from the IconMan_R company.
 
Description: The McAfee SiteAdvisor Service business fairesulted in begin due to the adhering to error: %%2
 
Description: The adhering to fatal alert was generated: 10. The internal error state is 10.
 
Description: The adhering to fatal alert was generated: 10. The interior error state is 10.
 
Description: The following fatal alert was generated: 10. The inner error state is 10.
 
Description: The complying with fatal alert was generated: 10. The internal error state is 10.
 
Description: Initialization failed bereason the carry refused to open initial addresses.
 
Description: The HP Support Solutions Framework-related Service organization fairesulted in begin because of the following error: %%1053
 
Microsoft Office Sessions:
=========================
 
CodeIntegrity Errors:
===================================
  Description: Code Integrity is unable to verify the image integrity of the file DeviceHarddiskVolume2Program FilesMcAfeeEndpoint SecurityEndsuggest Security PlatformMfeSPUninst.exe because the collection of per-web page picture hashes might not be found on the device.
 
  Description: Code Integrity is unable to verify the image integrity of the file DeviceHarddiskVolume2Program FilesMcAfeeEndallude SecurityEndallude Security PlatformMfeSPUninst.exe bereason the collection of per-page image hashes can not be discovered on the system.
 
=========================== Installed Programs ============================
(n)Code Solutions - PKI Component (HKLM-x32...BF87FDD3-9E61-4226-A4FB-463AB59CC87C) (Version: 1.1.0 - (n)Code Solutions)
Adobe AIR (HKLM-x32...Adobe AIR) (Version: 3.9.0.1380 - Adobe Solution Incorporated)
Adobe Flash Player 17 PPAPI (HKLM-x32...Adobe Flash Player PPAPI) (Version: 17.0.0.169 - Adobe Solution Incorporated)
Adobe Flash Player 20 ActiveX (HKLM-x32...Adobe Flash Player ActiveX) (Version: 20.0.0.306 - Adobe Equipment Incorporated)
Adobe Reader XI (11.0.13) (HKLM-x32...AC76BA86-7AD7-1033-7B44-AB0000000001) (Version: 11.0.13 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32...Adobe Shockwave Player) (Version: 12.2.3.183 - Adobe Equipment, Inc.)
Agatha Christie - Peril at End House (HKLM-x32...WTA-69df4658-1eaf-4a3c-98fa-7ccefbbceb5c) (Version: 2.2.0.95 - WildTangent) Hidden
AuthenTec TrueAPI (HKLM...54EF02F-95D8-48F4-9EEB-2F9CE3072ED8) (Version: 1.3.0.111 - AuthenTec, Inc.) Hidden
Bejeweled 3 (HKLM-x32...WTA-1bddfe30-feb9-4885-b92b-c217e4796e44) (Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32...WTA-114c4568-4da0-4536-a09a-ebda71af009b) (Version: 2.2.0.95 - WildTangent) Hidden
Blastersphere 3 (HKLM-x32...WTA-ab32108d-3806-49f9-8ab2-e0cb91d8db9b) (Version: 2.2.0.97 - WildTangent) Hidden
Bounce Symphony (HKLM-x32...WTA-a6de35fb-9a10-49b2-9503-02310a76fee5) (Version: 2.2.0.97 - WildTangent) Hidden
Broadcom 802.11 Wireless LAN Adapter (HKLM...Broadcom 802.11 Wiremuch less LAN Adapter) (Version: 5.100.82.140 - Broadcom Corporation)
Broadcom Bluetooth Software (HKLM...6E7F4CA3-B2DE-413C-A7A1-43AA5BE19EA1) (Version: 6.5.0.2300 - Broadcom Corporation)
Broadcom InConcert Maestro (HKLM...57DD35E9-D9BB-4089-BB05-EF933C586CB3) (Version: 1.0.5.2300 - Broadcom Corporation)
Cake Mania (HKLM-x32...WTA-050be32d-ce5d-43b1-82e4-bde42bff49ef) (Version: 2.2.0.95 - WildTangent) Hidden
CCleaner (HKLM...CCleaner) (Version: 5.10 - Piriform)
Chronicles of Albian (HKLM-x32...WTA-136e3bdc-a94b-4948-bc38-2d8fae21e985) (Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (HKLM-x32...WTA-678e3c17-ce89-4c06-9b2f-576eb019cf41) (Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32...WTA-7410ed96-f583-406e-8170-7f9dc37873a6) (Version: 2.2.0.95 - WildTangent) Hidden
CyberLink PowerDVD 10 (HKLM-x32...InstallShield_DEC235ED-58A4-4517-A278-C41E8DAEAB3B) (Version: 10.0.3.3020 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32...InstallShield_01FB4998-33C4-4431-85ED-079E3EEFE75D) (Version: 3.5.1.4119 - CyberLink Corp.)
ESU for Microsoft Windows 7 SP1 (HKLM-x32...E96CAA2A-0244-4A2A-8403-0C3C9534778B) (Version: 2.1.1 - Hewlett-Packard)
Facebook Video Calling 3.1.0.521 (HKLM-x32...2091F234-EB58-4B80-8C96-8EB78C808CF7) (Version: 3.1.521 - Skype Limited)
Farm Frenzy (HKLM-x32...WTA-81b5299c-6ac3-4c9e-8a51-ae2caadaed1d) (Version: 2.2.0.95 - WildTangent) Hidden
FATE (HKLM-x32...WTA-ba7c477b-e1be-440b-9c9c-53cecf590838) (Version: 2.2.0.97 - WildTangent) Hidden
FileZilla Client 3.7.1 (HKLM-x32...FileZilla Client) (Version: 3.7.1 - FileZilla Project)
Final Drive: Nitro (HKLM-x32...WTA-8cbb1121-3a7a-4ce3-91e9-2b79ef6a1ce5) (Version: 2.2.0.95 - WildTangent) Hidden
Google AdWords Editor (HKLM-x32...B3935191-B002-47E9-96DF-0567B5C5FFED) (Version: 10.5.0 - Google)
Google Chrome (HKCU...Google Chrome) (Version: 48.0.2564.109 - Google Inc.)
Google Talk Plugin (HKLM-x32...F9B579C2-D854-300A-BE62-A09EB9D722E4) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32...60EC980A-BDA2-4CB6-A427-B07A5498B4CA) (Version: 1.3.29.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32...A92DAB39-4E2C-4304-9AB6-BC44E68B55E2) (Version: 1.3.25.11 - Google Inc.) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32...WTA-7a8a1908-12c7-4c6c-8ec3-8d416629b29b) (Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32...6F340107-F9AA-47C6-B54C-C3A19F11553F) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Documentation (HKLM-x32...99D0BDEA-3E2D-47BB-9F11-06B486635346) (Version: 1.2.0.0 - Hewlett-Packard)
HP Games (HKLM-x32...WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP Launch Box (HKLM...9CAB2212-0732-4827-8EC4-61D8EF0AA65B) (Version: 1.0.11 - Hewlett-Packard Company)
HP On Screen Display (HKLM-x32...9B9B8EE4-2EDB-41C2-AF2E-63E75D37CDDF) (Version: 1.1.2 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32...7E799992-5DA0-4A1A-9443-B1836B063FEC) (Version: 1.4.8 - Hewlett-Packard Company)
HP Fast Launch (HKLM-x32...ABEF00D0-FCAE-4E47-8D4E-D4AE5FD72B15) (Version: 2.4.3 - Hewlett-Packard Company)
HP Setup (HKLM-x32...5036764A-435D-40C9-869C-31085A3D741D) (Version: 8.7.4751.3798 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32...AE856388-AFAD-4753-81DF-D96B19D0A17C) (Version: 1.1.13476.3753 - Hewlett-Packard Company)
HP Software Frameoccupational (HKLM-x32...675D093B-815D-47FD-AB2C-192EC751E8E2) (Version: 4.6.10.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32...61EB474B-67A6-47F4-B1B7-386851BAB3D0) (Version: 8.1.40.3 - Hewlett-Packard Company)
HP Support Solutions Framework-related (HKLM-x32...F6A11738-3EE4-4573-AEA5-6CD5D491C167) (Version: 12.0.30.219 - Hewlett-Packard Company)
HTC Driver Installer (HKLM-x32...6D6664A9-3342-4948-9B7E-034EFE366F0F) (Version: 3.0.0.007 - HTC Corporation)
IBP 12.1 (HKLM-x32...IBP12_is1) (Version: 12.1 - Axandra GmbH)
IDT Audio (HKLM-x32...E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001) (Version: 1.0.6341.0 - IDT)
Intel® Control Center (HKLM-x32...F8A9085D-4C7A-41a9-8A77-C8998A96C421) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Identity Protection Technology 1.1.2.0 (HKLM-x32...C01A86F5-56E7-101F-9BC9-E3F1025EB779) (Version: 1.1.2.0 - Intel Corporation)
Intel® Management Engine Materials (HKLM-x32...65153EA5-8B6E-43B6-857B-C6E4FC25798A) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32...F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA) (Version: 8.15.10.2372 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32...3E29EE6C-963A-4aae-86C1-DC237C4A49FC) (Version: 10.5.0.1026 - Intel Corporation)
Java 8 Update 73 (HKLM-x32...26A24AE4-039D-4CA4-87B4-2F83218073F0) (Version: 8.0.730.2 - Oracle Corporation)
Jewel Quest: The Sleepless Star - Collector"s Edition (HKLM-x32...WTA-c18c0009-1abf-4eda-8fbb-8ccdb1c07e01) (Version: 2.2.0.95 - WildTangent) Hidden
Macromedia Dreamweaver 8 (HKLM-x32...837A661-FEC3-48B3-876C-91E7D32048A9) (Version: 8.0.0.2734 - Macromedia)
Macromedia Exstress and anxiety Manager (HKLM-x32...5546CDB5-2CE2-498B-B059-5B3BF81FC41F) (Version: 1.7.240 - Macromedia, Inc.)
Mah Jong Medley (HKLM-x32...WTA-847e26bc-5fe0-4f48-bc1d-f5bc92187f01) (Version: 2.2.0.95 - WildTangent) Hidden
McAfee LiveSafe – Web Security (HKLM-x32...MSC) (Version: 14.0.6120 - McAfee, Inc.)
Microsoft .NET Framework-related 4.5.2 (HKLM...92FB6C44-E685-45AD-9B20-CADF4CABA132 - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32...90120000-0030-0000-0000-0000000FF1CE_ENTERPRISE_6E107EB7-8B55-48BF-ACCB-199F86A2CD93) (Version:  - Microsoft)
Microsoft Office 2010 (HKLM-x32...95140000-0070-0000-0000-0000000FF1CE) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Enterpincrease 2007 (HKLM-x32...ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM...89F4137D-6C26-4A84-BDB8-2E5A4BB71E00) (Version: 5.1.41105.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM...E75776B2-EAE5-42F9-A800-0A10763DEDF0) (Version: 11.0.2318.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32...710f4c1c-cc18-4c49-8cbf-51240c89a1a2) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM...6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM...ad8a2fa1-06e7-4b0d-927d-6e54b3d31028) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM...8220EEFE-38CD-377E-8595-13398D740ACE) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM...4B6C7001-C7D6-3710-913E-5BC23FCE91E6) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM...5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32...9A25302D-30C0-39D9-BD6F-21E6EC160475) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32...1F1C2DFC-2D24-3E06-BCB8-725134ADF989) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32...9BE518E6-ECC6-35A9-88E4-87755C07200F) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM...DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E) (Version: 10.0.30319 - Microsoft Corporation)
Mozilla Firefox 44.0.2 (x86 en-US) (HKLM-x32...Mozilla Firefox 44.0.2 (x86 en-US)) (Version: 44.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32...MozillaMaintenanceService) (Version: 44.0.2.5884 - Mozilla)
Mystery of Mortlake Mansion (HKLM-x32...WTA-a6aef39f-42b2-46f3-bf2b-8a1f58147c55) (Version: 2.2.0.97 - WildTangent) Hidden
Namco All-Stars: PAC-MAN (HKLM-x32...WTA-66a1bfe2-f654-499d-82dd-6b3731f6641c) (Version: 2.2.0.95 - WildTangent) Hidden
Opera Stable 31.0.1889.99 (HKLM-x32...Opera 31.0.1889.99) (Version: 31.0.1889.99 - Opera Software)
Opera Stable 34.0.2036.25 (HKLM-x32...Opera 34.0.2036.25) (Version: 34.0.2036.25 - Opera Software)
Opera Stable 35.0.2066.37 (HKLM-x32...Opera 35.0.2066.37) (Version: 35.0.2066.37 - Opera Software)
Penguins! (HKLM-x32...WTA-30bff66e-c32f-411d-b3ff-36316501979b) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Video Game of the Year (HKLM-x32...WTA-3b21c4af-6419-4831-baa8-a4ee47e376a0) (Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (HKLM-x32...WTA-27971066-9cec-43d4-b7f3-61b1df6e7f4e) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32...WTA-4995e746-803e-4bfa-b388-4a6e916b3597) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32...WTA-8fd387af-dcf6-49ae-b9c7-a75f5fedb64c) (Version: 2.2.0.95 - WildTangent) Hidden
PrimoPDF -- carried to you by Nitro PDF Software (HKLM-x32...PrimoPDF) (Version: 5 - Nitro PDF Software)
Realtek Ethernet Controller Driver (HKLM-x32...8833FFB6-5B0C-4764-81AA-06DFEED9A476) (Version: 7.48.823.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32...C1594429-8296-4652-BF54-9DBE4932A44C) (Version: 6.1.7600.77 - Realtek Semiconductor Corp.)
Recoincredibly Manager (HKLM-x32...DBCD5E64-7379-4648-9444-8A6558DCB614) (Version: 2.0.0 - Hewlett-Packard) Hidden
Screaming Frog SEO Spider (HKLM-x32...Screaming Frog SEO Spider) (Version: 5.1 - Screaming Frog Ltd)
SimilarImperiods (HKLM-x32...SimilarImages) (Version: 2013.11 - Nils Maier)
Skype™ 7.18 (HKLM-x32...FC965A47-4839-40CA-B618-18F486F042C6) (Version: 7.18.111 - Skype Technologies S.A.)
Slingo Supreme (HKLM-x32...WTA-3f210291-42f5-4301-a9df-f2bc04f35c81) (Version: 2.2.0.97 - WildTangent) Hidden
swMSM (HKLM-x32...612C34C7-5E90-47D8-9B5C-0F717DD82726) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics TouchPad Driver (HKLM...SynTPDeinstKey) (Version: 15.3.29.0 - Synaptics Incorporated)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32...90120000-0030-0000-0000-0000000FF1CE_ENTERPRISE_C444285D-5E4F-48A4-91DD-47AAAA68E92D) (Version:  - Microsoft)
Upday Installer for WildTangent Games App (HKLM-x32...2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2.WildTangent Games App) (Version:  - WildTangent) Hidden
Vacation Quest - The Hawaiian Islands (HKLM-x32...WTA-4f04b367-3a87-45d2-833b-ce97dfdd8ff8) (Version: 2.2.0.97 - WildTangent) Hidden
VIP Access SDK (1.0.1.2)  (HKLM-x32...VIP Access SDK) (Version: 1.0.1.2 - Symantec Inc.)
Virtual Villagers 5 - New Believers (HKLM-x32...WTA-8bc5c05e-f144-49c6-aea6-b913abb4bae6) (Version: 2.2.0.97 - WildTangent) Hidden
VLC media player (HKLM-x32...VLC media player) (Version: 2.2.1 - VideoLAN)
WildTangent Games App (HP Games) (HKLM-x32...70B446D1-E03B-4ab0-9B3C-0832142C9AA8.WildTangent Gamings App-hp) (Version: 4.0.5.2 - WildTangent) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32...2902F983-B4C1-44BA-B85D-5C6D52E2C441) (Version: 15.4.5722.2 - Microsoft Corporation)
WinRAR archiver (HKLM-x32...WinRAR archiver) (Version:  - )
Xenu"s Link Sleuth (HKLM-x32...Xenu"s Link Sleuth) (Version: 1.3.8 - Tilmale Hausherr)
Zuma Deluxe (HKLM-x32...WTA-32cfe507-0015-4c08-b650-57413dbf48ba) (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 35%
Total physical RAM: 4043.86 MB
Available physical RAM: 2618.05 MB
Total Virtual: 8085.93 MB
Available Virtual: 6009.93 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:105.16 GB) (Free:40.11 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:341.8 GB) (Free:211.11 GB) NTFS
3 Drive e: (Recovery) (Fixed) (Total:18.6 GB) (Free:5.58 GB) NTFS
 
========================= Users: ========================================
User accounts for \HP-HP
 
Administrator            Guest                    HP                       
Sujata                   
 
 
**** End of log ****

Edited by hamluis, 13 February 2016 - 07:04 AM.


#5webkohli


webkohliTopic StarterMembers11 postsOFFLINELocal time:05:58 PM

Posted 13 February 2016 - 03:43 AM


And here"s the speccy link:

 

http://speccy.piricreate.com/results/rfzJGdXLGF3z8spsk8QXCeh

 

Let me know if you need anypoint else.


#6webkohli


webkohliTopic StarterMembers11 postsOFFLINELocal time:05:58 PM

Posted 15 February 2016 - 07:59 AM


Hello Hamluis,
 
I"ve posted Speccy and MiniToolBox content. Please assist me to type out this problem.
 
Let me know if you require anything from end.
 
Thanks!

#7hamluis


hamluis

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Posted 15 February 2016 - 02:14 PM


Apologies for the delay in responding but I need to navigate myself via my computer"s maze this day

*
.

 

Your hard drive appears to be in trouble, per the Speccy "warning" status.  I indicate relocating any kind of valued information files to safe storage and also then running the complying with difficult drive diagnostic, following the guidance provided by dc3:  GSmart, dc3 - http://www.vr-tab-quebec.com/forums/t/583148/sudden-power-shut-off-for-no-apparent-reason/page-2#entry3767731.

 

Louis


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Even if you are perfect...your computer and your data are NOT. Use a 3d-party backup regime.

#8webkohli


webkohliTopic StarterMembers11 postsOFFLINELocal time:05:58 PM
Posted 16 February 2016 - 06:47 AM


Hamluis - No difficulty regarding delay as I sassist previously, I"m frustrated with speed and that"s the only factor I desire to knock tout this concern ASAP.

 

Thanks for discussed the hard-drive problem. I should purchase exterior hard-drive to take backup & then run hard drive diagnostics, which will take some time.

 

I"ll try my best to short article HD diagnostics shortly.


#9webkohli


webkohliTopic StarterMembers11 postsOFFLINELocal time:05:58 PM

Posted 22 February 2016 - 06:58 AM


Hello Hamluis, Hope you"re good. I"ve complied with your instructions this particular day after backing my information backup. below are the stats:

----------------------------------------------------------------------------------------------------------------


 
=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 2.5" HDD MK..76GSX
Device Model:     TOSHIBA MK5076GSX
Serial Number:    81G1P588T
Firmware Version: GS001C
User Capacity:    500,107,862,016 bytes <500 GB>
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Mon Feb 22 15:37:24 2016 IST
SMART assistance is: Available - gadget has SMART capcapacity.

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SMART assistance is: Enabled
 
=== START OF READVERTISEMENT SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline information repertoire status:  (0x00) Offline information repertoire activity
was never before began.
Auto Offline File Collection: Disabled.
Self-test execution status:      (   0) The previous self-test program completed
without error or no self-test has ever 
been run.
Total time to finish Offline 
data collection: (  120) seconds.
Offline information collection
capabilities: (0x51) SMART execute Offline instant.
No Auto Offline data arsenal support.
Suspend Offline collection upon new
command also.
No Offline surconfront shave the right to supported.
Self-test sustained.
No Conveyance Self-test supported.
Selective Self-test sustained.
SMART capabilities:            (0x0003) Saves SMART data prior to entering
power-saving mode.
Supports SMART auto conserve timer.
Error logging capability:        (0x01) Error logging sustained.
General Purpose Logging supported.
Brief self-test routine 
recommfinished polling time: (   2) minutes.
Extfinished self-test routine
recommended polling time: ( 138) minutes.
SCT capabilities:       (0x003f) SCT Status sustained.
SCT Error Recoexceptionally Control sustained.
SCT Feature Control supported.
SCT Data Table sustained.
 
SMART Attributes Documents Structure revision number: 16
Vendor Specific SMART Attributes through Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   100   050    Pre-fail  Almeans       -       0
  2 Throughput_Performance  0x0027   100   100   050    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0023   100   100   002    Pre-fail  Almeans       -       1950
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       13537
  5 Reallocated_Sector_Ct   0x0033   070   070   010    Pre-fail  Almethods       -       616
  7 Seek_Error_Rate         0x002f   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0025   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Minutes        0x0032   080   080   000    Old_age   Always       -       136h+59m
 10 Spin_Retry_Count        0x0033   253   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Almethods       -       6621
183 Runtime_Bad_Block       0x0032   100   100   001    Old_age   Almeans       -       0
184 End-to-End_Error        0x0033   100   100   097    Pre-fail  Almethods       -       0
185 Unknown_Attribute       0x0032   100   100   001    Old_age   Almethods       -       65535
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Almethods       -       0
188 Command_Timeout         0x0032   100   099   000    Old_age   Almethods       -       1450
189 High_Fly_Writes         0x003a   100   100   001    Old_age   Almethods       -       0
190 Airflow_Temperature_Cel 0x0022   059   045   040    Old_age   Always       -       41 (Min/Max 22/51)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Almeans       -       27772
192 Power-Off_Retract_Count 0x0022   100   100   000    Old_age   Always       -       851981
193 Load_Cycle_Count        0x0032   098   098   000    Old_age   Almethods       -       21897
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Almeans       -       282
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      8219         -
# 2  Quick offline       Completed without error       00%      8212         -
# 3  Brief offline       Completed without error       00%      7961         -
# 4  Quick offline       Completed without error       00%      7931         -
# 5  Short offline       Aborted by host               10%      7720         -
# 6  Brief offline       Completed without error       00%      7700         -
# 7  Short offline       Completed without error       00%      7675         -
# 8  Short offline       Completed without error       00%      7665         -
# 9  Short offline       Completed without error       00%      7647         -
#10  Brief offline       Completed without error       00%      7628         -
#11  Quick offline       Completed without error       00%      7604         -
#12  Short offline       Completed without error       00%      7586         -
#13  Short offline       Completed without error       00%      7565         -
#14  Quick offline       Completed without error       00%      7537         -
#15  Short offline       Completed without error       00%      7529         -
#16  Short offline       Completed without error       00%      7503         -
#17  Brief offline       Completed without error       00%      7492         -
#18  Short offline       Completed without error       00%      7473         -
#19  Quick offline       Completed without error       00%      7440         -
#20  Brief offline       Completed without error       00%      7422         -
#21  Brief offline       Completed without error       00%      7397         -
 
SMART Selective self-test log information framework revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning schosen spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
--------------------------------------------------------------------------------------------------------------------------------------------
 
Also view attribute screenswarm.
Attached Files

Edited by webkohli, 22 February 2016 - 07:00 AM.


#10hamluis


hamluis

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Posted 22 February 2016 - 11:37 AM


Moved to Internal Hardware wright here one of the experienced/knowledgeable members have the right to interpret/help.

 

Louis


BC Malware Forum

BC Crashes/BSODs Forum

Forum Rules

BC Tutorials

Even if you are perfect...your computer and your data are NOT. Use a 3d-party backup regime.

#11 webkohli


webkohliTopic StarterMembers11 postsOFFLINELocal time:05:58 PM
Posted 22 February 2016 - 11:44 AM


Thanks for your help, waiting for resolution.


#12Drillingmachine


DrillingmachineMembers2,800 postsOFFLINEGender:MaleLocation:EuropeLocal time:03:28 PM

Posted 23 February 2016 - 02:03 PM


Installed Win 10 and also then rolled ago to 7 without re-installing Windows 7 from scratch? If yes, I would attempt to reinstall Windows 7.


#13webkohli


webkohliTopic StarterMembers11 postsOFFLINELocal time:05:58 PM

Posted 23 February 2016 - 11:34 PM


Yes, rolled-ago from windows 10 to Success 7 but all softwares & documents were exact same in both OS (I didn"t start from scratch).

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One doubt:

My hard-disk is showing some type of warning. That"s why I"ve posted speccy, MiniToolBox & Gsmart stats. Can you please tell if my hard-disk need to relocation or correct.


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