Why does my comcast router keep resetting

Which of the following retains the indevelopment it's storing as soon as the device power is turned off?
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I have a client wright here their internet went down. I went onwebsite and also noticed after I power cycled, the modem, firewall, and also DC, the internet would come ago up for like 5mins and also then go back down. I examine the firewall to check out if any kind of of the ports were flooded (Saw nothing). Then I noticed that it was the modem that would power off. Has anyone watched this before? 


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Da_Schmoo

Either negative modem or the ISP is sfinishing a reboot command for some reason.

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I have actually checked out a DDoS assault cause a modem to reset.


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AceOfSpades

EminentOne wrote:

I have a client wbelow their internet went down. I went onwebsite and noticed after I power cycled, the modem, firewall, and also DC, the internet would certainly come earlier up for favor 5mins and then go back dvery own. I examine the firewall to check out if any kind of of the ports were flooded (Saw nothing). Then I noticed that it was the modem that would certainly power off. Has anyone seen this before? 

Have you tried replacing the AC power adapter on the modem?


Either poor modem or the ISP is sfinishing a reboot command for some reason.

I have actually watched a DDoS assault reason a modem to reset.


Among various other things, this have the right to be resulted in by (cable) signal loss. Check your coax cables leading as much as the modem, make certain everything is tight through no overly kinked cables. Too many type of splitters can be a trouble too.

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What sort of modem is it?

Is it an Arris/Motorola?

Check the modem logs. The default for Arris is 192.168.100.1. My modem will reboot at home as soon as it does not get a BPI Auth packet from the CMTS so it will certainly auto-reboot.


I would certainly contact the ISP and have them deal with it. Tell them your concern, they have actually you execute some standard troubleshooting however try and obtain a replacement modem from them.

I would certainly additionally try to plug it right into a different outlet as a test as well.


Was having a similar worry at my home. Added a Moca filter and also never before had actually anyeven more problems. I offered this when since it can also be grounded.

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https://www.amazon.com/Belden-2-Pack-POEGB-1GCW-Ground-Integrated/dp/B01C4SG4GE/ref=sr_1_8?keywords=Moca+filter&qid=1567539762&s=electronics&sr=1-8

make sure it"s not a bad Modem first though.


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