Toshiba laptop won t shut down

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Document ID: 4006186

Distribution: View Public Website

Applicable Models
KIRA KIRABook 13 i5
KIRA KIRAbook 13 i5 Touch
KIRA KIRAbook 13 i5m Touch
KIRA KIRAbook 13 i7 Touch
KIRA KIRAbook 13 i7S Touch
KIRA KIRAbook 13 i7Sm
KIRA KIRAbook 13 i7m Touch
Satellite All
Qosmio All
Portege All
Tecra All

Issue

If your Toshiba computer won't revolve on or becomes non-responsive. Try performing a soft power cycle. If the computer system is still non-responsive or won’t turn on try perdeveloping a tough power cycle to gain back proper procedure. The explanation below will help you in perdeveloping these work.

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Soft Power Cycle:

Press and host dvery own the power switch for 20 seconds or until the computer shuts down.Press the power button to turn the computer system earlier onIf this did not solve your worry proceed with the Hard Power Cycle procedure

Hard Power Cycle (For computers that have actually removable batteries):

Unplug the computer from the AC adapter.Rerelocate the battery from the computer.
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Press and also hold the power button for 20 secs.Re-Install the battery.Re-Connect the AC adapter.Press the power button to revolve the computer ago on

To watch our How-To Video on Power cycling computers through removable batteries Click Here

Hard Power Cycle (For computers that DO NOT have removable batteries):

Unplug the computer from the AC adapter.Insert a slender object such as a straightened tiny paper clip right into the reset hole on the computer system to push the internal reset button momentarily.

See more: Updating Bios; Asus P8Z77-V Bios Update, Updating The Bios For Asus P8Z77

NOTE: The reset hole will be on the bottom of the lapoptimal in different areas depending upon the version of computer system you have. The hole will certainly be the size of a pencil reminder so you will certainly require a little paper clip to insert into the hole to press the reset button on the major board.

See more: “Outlook Cannot Open This Item Outlook 2007 : Cannot Open This Item

Underside of computer
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Rerelocate the object you used to recollection the computer.Re-Connect the AC adapter.Press the power switch to turn the computer earlier on.

To check out our How-To Video on Power cycling computers with non-removable batteries Click Here

If the computer is still non-responsive it may require service

Export Control and also EULA Use of any software program made obtainable for download from this device constitutes your acceptance of the Export Control Terms and the terms in the Toshiba end-user license agreement both of which you can view prior to downloading and install any kind of such software.