Microsoft account verification code text message

Security information confirms your identity

Security info is an different call email address or phone number that you add to your account. If you foracquire your password, or if someone else is trying to take over your account, we send a verification code to that alternate email or phone number. When you give the code back to us, we recognize that you’re really you so we have the right to aid get you earlier right into your account.

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We use your defense information only to verify your identity if you"re accessing individual information or if we detect a trouble with your account. 

Note: This short article is about security info. If you have lost, forobtained or have actually various other password problems, see Change or reset your Windows password.

Before we begin right into how to regulate your defense information, let"s make sure we’ve efficiently sent out your verification code.

Manage your protection info

You can change your password, update information, or evaluation current activity. If you"re not currently signed in to your account, you"ll check out a prompt.


Manage your protection information

On your Security basics account web page, you can add, upday, or remove security info. Select any of the complying with to discover out how.

Add or update protection info

If you desire to add a new email address or phone number, check out How to add security info to your account.

Make certain the list of phone numbers or email you use to sign in to your account is up to date. Open your Sign-in alternatives to rotate off sign-in preferences for any kind of phone number or email you do not use often

Remove security info

You might be asked to enter a verification code to proceed. If you don"t have accessibility to your different email or phone number, select I don"t have any kind of of these and follow the instructions to replace your defense info.

You"ll view your defense information under Security settings. Choose Remove for any type of you want to rerelocate. You might be asked to include new security info before you have the right to remove the old info.

Note: If you research removal of all security info in your account, the information doesn’t actually readjust for 30 days. During this time, we cannot accept better changes or additions to security settings or billing info. Your account is still open up and also energetic, and you can still use your email, Skype, OneDrive, and also gadgets as usual. We’ll let you recognize when it"s time to enter brand-new security information.

Troubleshooting verification code issues

I"m not gaining my verification code. What perform I do?

Tbelow are a number of possible explanations for why verification codes do not always arrive. Read with the list of the most common reasons, and see if any kind of of them apply to you.

Does your phone block messages from unrecognized numbers? If so, change your phone settings then pick I do not have a code. We"ll send one more confirmation code.

Did your email sfinish your verification code to your junk folder? 

Check your junk email folder for a message from a account, and usage the code sent to you. Valid confirmation codes come from an email resolve.

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Mark as a trusted sender to receive your verification code in your inbox.

Is your phone number or email deal with gotten in correctly? To keep your information safe as soon as you"re signing in, we only show you the last two digits of your phone number or the initially two personalities of your email deal with.

To check out if your defense details is correct:

Select Upday info.

Choose a method that you know functions, or pick I do not have any type of of these to replace your defense information.

Does your different email deal with end in,,, or
If so, you"re using one account to verify another account. This have the right to make it tricky to save track of which one you"re signed in to. When you sign in to the second account (to acquire the code sent to that email), a lot of browsers instantly sign you out of the initially account (the one that"s actually requesting the code).

To obtain your confirmation code:

Using a web browser in privacy mode, authorize in with the initially account. This lets you continue to be signed in to both accounts at the exact same time.

When you"re triggered to enter the verification code that was sent out to your different email deal with, do not cshed the internet browser window.

Open a new window in privacy mode. Ctrl + Shift + P is the shortcut for InPrivate Browsing in Edge and also Web Explorer. If you"re making use of a different web browser, examine that browser"s aid for info around privacy mode.

In the new home window, authorize in to your different email account and look for the message from the account team. Copy or create down the confirmation code from the message.

Rerevolve to the home window that is asking you for the confirmation code. Enter the code and follow the instructions.

When you watch a message asking you to make sure you have the right to get a confirmation code, verify or add new defense details. You have the right to skip it for 24 hrs at a time, but after seven days from the initially notice you"ll need to verify or add brand-new security details before you have the right to sign in aobtain.

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We will not ask you to verify your protection information eexceptionally time you authorize in. Occasionally, we can ask you to examine it again—for instance, if you haven"t signed in for a long while. This is our means to make certain your details is existing.