Ipod nano 6th generation not recognized by itunes

When I plug my ipod right into my laptop, it is recognised in my computer system yet not in itunes or as a machine as soon as trying to safely remove it.

You watching: Ipod nano 6th generation not recognized by itunes

I tried plugging my 4th generation ipod nano into my lapoptimal but again the exact same thing happens.

I tried plugging it into a various lapheight and also my 4th generation was recognised but my sixth wasn"t. In one more lappeak, my 6th generation was recognised in itunes and also functioned fine.

I have actually tried reestablishing my ipod both means, uninstalling itunes and also reinstalling, using various USB ports and also uninstalling every little thing vr-tab-quebec.com related and reinstalling it however that hasn"t addressed the trouble.

My laptop was sent out ameans to have the tough drive replaced and also this problem has actually taken place since however that does not define why it functioned in an additional lapoptimal yet not in an additional one.

Can anyone imply anypoint else I might perform to attempt to make it work?

My lapheight runs windows 7.

Thank you!

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iPod nano (sixth generation), Windows7

Posted on Nov 27, 2012 9:47 AM

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User profile for user: planb77

User level: Level7
(32,423 points)

Nov 27, 2012 12:29 PM in response to Steph1071 In response to Steph1071

Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a various USB cable?

What happens if you try to reset the device with it still linked to the PC?

How to reset iPod

Have you very closely worked through each and eincredibly single tip in this vr-tab-quebec.com assistance document?

iPod not known in "My Computer" and in iTunes for Windows

Maybe run a machine connectivity test via the iPod still attached by means of USB to your COMPUTER and also post ago the outcomes.

iTunes for Windows: Device Connectivity Tests


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Nov 27, 2012 12:29 PM

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User profile for user: Steph1071

User level: Level1

Nov 27, 2012 2:55 PM in response to planb77 In response to planb77

I"ve tried every one of the USB 2.0 ports on my lapheight and I have actually tried using a different cable.

I"ve tried reestablishing the ipod whilst linked to the lappeak and also still isn"t recognised.

I am functioning via the iPod not recognised in "My Computer" and also in iTunes for Windows:

Tip 1: didn"t help

Tip 2: didn"t help

Tip 3: didn"t help

Tip 4: Empty your Temp directory and restart - When I tried to delete the Temp folder, a message came up saying "action can not be completed because the folder or file is open up in an additional program" but I didn"t have anypoint else open up so I can"t delete that folder.

Step 5: Verify that the vr-tab-quebec.com Mobile Device USB Driver is installed - when I opened up the Device Manager window, it was empty, tbelow was nothing, so I couldn"t continue via that step.

Tip 6: didn"t help

Step 7: I"ve already tried to rerelocate and reinstall iTunes and it hasn"t helped

Step 8: Disable conflicting System Services and also Startup Items - I did this and restarted my laptop then tried opening iTunes however it sassist Bonjour had been disabled so I enabled it however establishing it to Automatic and also then opened iTunes however the iPod still wasn"t recognised.

Tip 9: I turned off defense and also tried yet he iPod still wasn"t recognised

Step 10: does not apply to me as I"m making use of Windows 7

I"ve tried the actions in iPod troubleshooting assistant and they haven"t assisted.

I"ve put it into disk mode and its still not recognised.

My ipod isn"t Macintosh-formatted.

My ipod does not sync through FireWire.

I have actually now functioned through each and also eincredibly single idea from vr-tab-quebec.com.

I have actually run an equipment connectivity test with the iPod attached and right here are the results:Support services: iPod assistance organization is running (green) iTunes Helper is not running (red) vr-tab-quebec.com Mobile Device is not running (amber)Ports: USB ports proved (green) No FireWire ports found (green) No iPod, iPhone or iPad discovered (red)Device Sync Tests: No iPod, iPhone or iPad found (red)

Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)



QuickTime 7.7.3

FairPlay 2.2.19

vr-tab-quebec.com Application Support 2.2.2

iPod Updater Library 10.0d2

CD Driver

CD Driver DLL

vr-tab-quebec.com Mobile Device

vr-tab-quebec.com Mobile Device Driver

Bonjour (333.10)

Gracenote SDK

Gracenote MusicID

Gracenote Submit

Gracenote DSP

iTunes Serial Number 00D7AE1C033D0928

Current user is not an administrator.

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iTunes is not running in safe mode.

WebKit sped up compositing is allowed.

HDCP is supported.

Core Media is supported.

Video Display Information



Intel Corporation, Intel(R) HD Graphics Family

Intel Corporation, Intel(R) HD Graphics Family

Intel Corporation, Intel(R) HD Graphics Family

Intel Corporation, Intel(R) HD Graphics 4000

**** External Plug-ins Indevelopment ****

No exterior plug-ins installed.

**** Network Connectivity Tests ****

Netjob-related Adapter Information

Adapter Name: FD1953DA-7EE0-4CAC-B856-852249377319

Description: Atheros AR9485WB-EG Wiremuch less Network Adapter

IP Address:

Subnet Mask:

Default Gateway:

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Thu Jan 01 00:00:00 1970

Lease Expires: Thu Jan 01 00:00:00 1970

DNS Servers:

Adapter Name: 04AC2129-0CAE-458D-A5AD-DE6950E4C3DB

Description: Realtek PCIe GBE Family Controller

IP Address:

Subnet Mask:

Default Gateway:

DHCP Enabled: Yes

DHCP Server:

Lease Obtained: Tue Nov 27 22:06:16 2012

Lease Expires: Thu Nov 29 22:06:16 2012

DNS Servers:

Active Connection: LAN Connection

Connected: Yes

Online: Yes

Using Modem: No

Using LAN: Yes

Using Proxy: No

Firewall Information

Windows Firewall is on.

iTunes is NOT permitted in Windows Firewall.

Connection attempt to vr-tab-quebec.com internet website prospered.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store succeeded.

Connection attempt to iPhone activation server prospered.

Connection attempt to firmware upday server did well.

Connection attempt to Gracenote server prospered.

**** Device Connectivity Tests ****

iPodService (x64) is presently running.

iTunesHelper is presently not running.

vr-tab-quebec.com Mobile Device business is currently not running.

Universal Serial Bus Controllers:

Intel(R) 7 Series/C216 Chipcollection Family USB Enhanced Host Controller - 1E26. Device is working correctly.

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Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D. Device is functioning effectively.