Hardware problems were detected windows 10

I recently developed my very own pc and also whatever was going great till my game (PUBG) cramelted and my computer system had actually to rebegin. I was triggered to run the memory diagnostics tool and I did. This is the error message I received

" Hardware problems were detected. To determine and also repair these troubles, you will need to contact your computer system manufacturer."

The RAM I am using is: GeIL EVO POTENZA 16GB (2 x 8GB) 288-Pin DDR4 SDRAM DDR4 3000

Is this somepoint I have the right to simply call Newegg (that I bought it from) and say my RAM isn't working please relocation it? Or is this something that they're going to make me jump through hoops simply to tell me at the finish that tbelow is nopoint they can do? Literally just bought this RAM, my computer system is still exceptionally brand-new (less than a week).

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level 1
3 years ago
Contact Newegg and also explain the issues. It need to be well within the return/exchange home window which need to avoid your must RMA it.

I intend, this is standard return-plan type of stuff. It shouldn't be a problem whatsoever before.


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level 2
3 years ago

Ok many thanks, I just put in a ticket explaining the situation.

See more: Fatal Error C00000D4 Applying Update Operation Windows 10, How To Fix Windows Update Error C0000034


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level 1
3 years ago

Well that message is pretty vague, does the computer boot up at the moment?

Did you overclock your memory? Does your motherboard have the latest BIOS?


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level 2
3 years ago

Yeah computer boots up fine, I don't overclock the memory, and also I'm not sure about the BIOS, i bought a msi b350 tomahawk motherboard and also set up all the chauffeurs from the disc that it came with. I was analysis some points about civilization saying their ryzen 5 1600x didn't work because their b350 necessary the v1.3 bios and out of package it comes equipped through v1.0. But the comments said that they would certainly should send their motherboard to the manufacturer to have them update it, is this right?

Edit: i bought a ryzen 5 1600 so this was no problem for me as human being were saying the typical out of the box variation of the BIOS was fine.


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level 1
3 years ago
I had the same difficulty. I might play games however then I would get BSOD (BLue Display Of Death) after 10-15 minutes in. I replaced the RAM and it functioned after that. I would recommenced returning them.

See more: How To Fix Unable To Initialize Directx 9 Device Windows 10 ?


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level 2
3 years ago

Did you run the memory diagnostics test or anything prior to returning them to attempt and also see where the difficulty was?


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