Dell xps 13 screen wont turn on

My dell xps 13 9365 won't revolve on. Keyboard lights up for a few secs, however that's it. Already tried rerelocating the battery. Anyone have actually a comparable problem?


I organized dvery own the power switch with the battery out for at least 30 seconds, and I tried leaving it unplugged for a couple of minutes.

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Do you know what that bit yellow light is at the center of the computer?


I had something similar yet once I rerelocated the battery the computer system continued to be on. However before my jack was also faulty and necessary reinserted but it would instantaneously shut off when I would certainly turn it on. The connection on the battery jack was negative.


Hi, I had this concern via my machine - sounds favor a stupid deal with however bear with and also try these steps.

Unplug the machine and also any usb/monitor peripherals.

Press and organize the power switch for 15-20 seconds - Dell technological assistance sassist this would certainly clear any type of stray charges in the unit.

Plug the machine earlier in (not certain why however just functions when you carry out this).

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Once plugged in try powering on as normal - have to be solved.

This has occurred a few times to me and always appears to settle it - its not a stable solution yet it functions.Let me recognize just how it goes!:)


I appreciate the comment. I did attempt unplugging everything consisting of the battery, but unfortunately it didn't settle it.


Thank you, I am going to job-related on it some more when I obtain off work-related tomorrow. Thank you for your assist, I will let you recognize if I can gain anything to readjust. Have a good night. :)


Night buddy. And to answer your various other question. No leaving the pc plugged in SHOULDN'T have actually caused this. But if the charging circuit blue, it can have actually taken the device board with it. Take a good peek of you crack it open

But your information should still be safe on the hd if the device itself is kaput.


Have you changed anypoint hardware wise? That is incredibly reminiscent of a POST faiattract on my Acer once I tried to upgrade to an incompatible RAM chip. Would carry out the exact very same thing No beeps or nothing, simply lite up the key-board for a second or so then tried to reboot and also recurring the process all over)... Removed the RAM chip and also booted appropriate up.

Normally only three things will certainly reason that worry that beforehand in the boot process. System board / CPU, RAM, and also video adaptor. As you really can't execute a lot around the mechanism board / CPU or video adaptor on many laptop computers, this leaves you via RAM. I'm not privy to your specific model. But if it has actually on board memory and also external RAM, rerelocate the exterior chip and attempt that. If no on board RAM and just one chip, try an additional known great RAM SoDIMM and also view if that helps. If 2 RAM SoDIMMs, remove among them and also boot from simply one. If that still stops working, remove the chip from the one slot an rerevolve the one you formerly rerelocated to that initial chip's original spot. You're eliminating both the chip and also the slot as reasons at the same time. Unfortunately the system is not offering any kind of POST messeras (Beeps) in your video so your not obtaining a lot input to formulate a diagnostic plan.

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In addition, if you suspect the battery is shorted and also resulting in your problem, disaffix the battery and try booting the tool exclusively on the AC power.