Blacx hdd docking station not working

I have newly bought a BlacX Duet - ST0014U - Docking Station however I can"t make it identify my 2 Seagate Barracuda ST2000DM001 of 2TB each even on USB. I have actually tried on Windows 7 Home Premium 64 bits and also on Windows XP 32 bits. Any help?

 

Thanks,

 

Katana

Tt Dhony

Tt StaffModerators17 postsLocationThe golden state, USA

Hi guys,

 

I have freshly bought a BlacX Duet - ST0014U - Docking Station but I can"t make it recognize my two Seagate Barracuda ST2000DM001 of 2TB each even on USB. I have actually tried on Windows 7 Home Premium 64 bits and also on Windows XP 32 bits. Any help?

 

Thanks,

 

Katana

 

Hello Katana,

 

Please advise if your two HDD"s are brand brand-new, or contains data you are trying to retrieve.

You watching: Blacx hdd docking station not working

Both are brand brand-new, formated through the windows 7 home premium 64 bits disc manager tool.

Both were formated using the blacX Duet one at a time making use of various ports to encertain they are functioning.

Complementing, the power led indications flash together timed when both difficult drives are linked yet none of them are known.

Hi Katanaheart,

 

When you formatted the drives did you asauthorize them a drive letter?

 

It sounds prefer the drives were initialized however not mirroring in the my computer system section.

 

likewise deserve to you confirm that the drives still present in the "Disk Management" section?

 

if it does please screenshot that so we can watch what it is showing.

 

This might aid us better figure out your concern.

Hi Guys

I just purchased the Duet 5g docking terminal 2 days back. I seem to have a comparable trouble as Katana which my computer system wont recognise the dock terminal through USB.

 

I go through to the device manager and i can watch them attached as disk drives yet i dont understand just how to acces it.

 

The 2 drives both have data on them.

 

Help please.

 

Regards

 

David

Dear David, 

 

Please double examine to watch if the HDD is known under Disk Management. Provide screenshots if feasible. 

I as well purchased the BlacX Duel box about a year earlier through the intent to transfer programs and data from my old computer system to a brand-new computer. Both tough drives have information on them and the documentation isn"t clear enough for me to perhaps erase the information on the more recent computer system. I have actually Windows 7 on the old computer system and also Windows 8 on the new.

 

First, deserve to I transfer the existing programs via the BlacX Dual box?

 

Second, I need much better instructions on how to execute this. I recognize bit about the inner wormonarchs of computer systems. Thanks in advance for some help.

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2 months later on...

p.sivley 0

Posted December 20, 2015

p.sivley

BeginnerMembers1 post
Posted December 20, 2015

I have the Blacx duet and my pc will "see" one drive, but not 2. The one it is seeing does have actually information on it, not certain about the 2nd. Both are seagate barracudas 2tb.

Is tbelow a dimension limit on drives that this unit can work with?Thanks

Paul

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Sio 0

Posted January 28, 2016

Sio

BeginnerMembers2 posts
Posted January 28, 2016

Dear David, 

 

Please double inspect to watch if the HDD is recognized under Disk Management. Provide screenshots if possible. 

I will certainly answer the question for him considering that I am enduring the very same point -- no, it does not present in disk administration. It does show in Device Manager though; as he is experiencing.

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1 year later on...

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Karthik Venkatachalam 0

Posted July 8, 2017

Karthik Venkatachalam

BeginnerMembers3 posts
Posted July 8, 2017

Dear TT staff

 

I recently purchased Blacx duet HDD docking station. A 3.5 SATA hard drive is not well-known when I insert it to the docking terminal. I cant watch it in the gadget manager or in the disk administration.

 

I have actually the blue power LED ON and it goes off as soon as I insert the disk.

 

Please help.

 

Karthik

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Tt Dhony 5

Posted July 10, 2017

Tt Dhony

Tt StaffModerators17 postsLocationCalifornia, USA
Posted July 10, 2017

Dear TT staff

 

I newly purchased Blacx duet HDD docking station. A 3.5 SATA hard drive is not well-known once I insert it to the docking station. I cant view it in the gadget manager or in the disk administration.

 

I have actually the blue power LED ON and it goes off once I insert the disk.

 

Please assist.

 

Karthik

Hello Karthik,

It seems to be a power issue through the dock.

I advise to have actually it return/exreadjusted with your retailer or we can have it replaced via its 3 year warranty.

To continue through warranty, please submit a RMA REQUEST develop here:

http://support.vr-tab-quebec.com.com/RMA_Covenant.aspx

 

Best Regards,

Dhony Solis

vr-tab-quebec.com Customer Service

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Karthik Venkatachalam 0

Posted July 11, 2017

Karthik Venkatachalam

BeginnerMembers3 posts
Posted July 11, 2017

Thanks. I have actually requested an RMA

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3 months later...

chrisvoks9 0

Posted October 14, 2017

chrisvoks9

BeginnerMembers1 postLocationUSA
Posted October 14, 2017

I freshly purchased babsence duet st0014u - Docking terminal but I can"t connumber via Seagate. I have tried to it on LINUX. Any Help?

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Ret_MSgt 0

Posted December 5, 2017

Ret_MSgt

BeginnerMembers1 post
Posted December 5, 2017

I have purchased a babsence duet st0014u-c. In Windows 10 it is showing up as a JMicron SCSI Disk Device under disk drives and also USB Attached SCSI (UAS) Mass Storage Device. When trying to use Seagate devices on a disk it reflects up as Unknown MN firmware rev 9122 and also I cannot watch any info about the drive. Is tright here a driver or firmware I have to or have to install in order to watch the drive in the Thermtake properly.

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1 year later...

Nick 55 0

Posted May 7, 2019

Nick 55

BeginnerMembers1 post
Posted May 7, 2019

I have been useing this product for ps4 outside storage. Recently one of the drives is not being known by the ps4. Im trying to connect it to my pc to reformat it yet the tough drives are not showing up in the disk manager. The relations carry out show up on the gadget manager. I cannot acess the drives and also do not recognize exactly how to reformat them.

 

Please help TT staff

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BlacX Duet HDD Docking Station - ST0014U - Help